Billing Information

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Chesapeake Health Care participates with most insurance plans and will bill those insurance plans accordingly. Chesapeake Health Care will bill you for any remaining balance if indicated. It is important for you to understand the terms of your insurance coverage. If the plan requirements are not followed, you could be held financially responsible for all or part of the services received at Chesapeake Health Care.

If you have any questions regarding your bill, please call the Billing Department at 410-749-1015. You may use your MasterCard, Visa, Discover, or American Express card to pay your portion of the bill. Our goal is to assist all of our patients in finding payment options as appropriate. Please be aware that we reserve the right to collect unpaid bills.

If You Do Not Have Insurance – Our Certified Application Counselors will assist you in applying for Medical Assistance, Qualified Health Plans, or Sliding Fee.

Payment Policy

Payment is expected at the time of your visit. This includes co-payments required by your insurance company. We offer a Sliding Fee Program to ensure that our services are available to everyone, regardless of ability to pay. If you need more information, please inquire about the Sliding Fee Program or payment arrangements.

We accept cash, personal checks, credit, and debit cards from MasterCard, Visa, Discover, or American Express, as well as payment from most insurance companies. A fee may be charged for any checks returned for non-sufficient funds.

Non-Payment

Our goal is to assist all of our patients in finding payment options as appropriate. Please be aware, however, that we reserve the right to collect unpaid bills.

Billing Questions

If you have any questions regarding your bill, please call your patient account representative at 410-749-1015.

Insurance

We accept most major insurance companies and managed care health plans, including but not limited to Aetna, CareFirst Blue Cross Blue Shield, Integra, Conifer, Tricare Prime, United Healthcare, Cigna, as well as Medicare and Medicaid. We participate with Medicaid Managed Care plans including Priority Partners, Amerigroup, University of Maryland Health Partners, and United Healthcare Community Plan. We recommend that you check with your managed care plan to ensure that the health center is named as a participating provider. If your plan requires you to choose a primary care provider (PCP), be sure to name your health center provider. Your insurance card contains the correct information we need to bill your insurance for you—please bring your card to each visit.

Maryland HealthChoice

Maryland HealthChoice is the name of Maryland’s statewide mandatory managed care program. The HealthChoice Program provides health care to most Medicaid participants. Eligible Medicaid participants enroll in a Managed Care Organization (MCO) of their choice and select a primary care provider (PCP) to oversee their medical care.

Questions?

Please contact:

Billing Department
Phone: 410-749-1015
32033 Beaver Run Drive
Salisbury, MD 21804