Chesapeake Health Care

Interpreters – Hispanic and Haitian Creole (All locations)

The interpreter provides medical translation services to non-English speakers. They help patients communicate with medical staff, doctors, and nurses. They ensure the complete understanding of medical information between, doctors, nurses, medical staff, Hispanic, Haitian, and migrant patients. They translate a wide range of medical information that includes medical conditions, treatment options, follow-up appointment details, etc. The Interpreter works as part of the clinical team and is responsible for accurate interpretation services for patients and staff. This position reports to the clinical manager of their site. This position is a Monday through Friday position working 40 hours per week. Full benefit package included.

Essential job functions of this position include but not limited to:

• Accurately interprets for non-English speaking Hispanic and Haitian patients and their family members in all aspects of their visit, with providers, nursing staff, and support staff.
• Accurately translates any written communications from English into Spanish or Creole and assists patients in properly completing necessary paperwork.
• Works closely with providers to contact patients on their behalf, due to language barrier, to ensure understanding of provider’s orders, prescriptions, appointments, lab work, referrals, etc.

 Qualifications

Education

            High school diploma or GED

Experience

• 1 to 2 years experience of interpreting in the medical field preferred

• Competency tested in medical translation

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The psychiatric rehabilitation program worker will assist professionals from a wide variety of fields, such as social work, psychology, or rehabilitation, to provide client services, as well as support for families in hopes of improving the social and psychological functioning of clients and their families. The psychiatric rehabilitation program worker is ultimately maximizing the client and family’s well-being and overall functioning. This position will report to the psychiatric rehabilitation program director.

Essential job functions of this position include but not limited to:

Engages in face-to-face contact with clients at a minimum of three times per month for youth and six times per month for adults.

• Interview individuals and family members to compile information on social, educational, criminal, institutional, or drug history and to assess social and emotional capabilities, physical and mental impairments, and financial needs.
• Formulates individual rehabilitation plans based on client’s needs and services to be provided.
• Design mentoring services specific to the individual’s needs such as peer interaction, effective communication, self-help skills, completion of age-appropriate activities of daily living, frustration tolerance, etc.
• Educates individuals or family members regarding behavior modifications, rehabilitation, social adjustments, financial assistance, vocational training, child care or medical care.
• Transport individuals to and from PRP services.
• Advocates for client and family and assists in linkage to community resources.
• Coordination with client’s therapist and medication prescriber to assist in meeting treatment needs as a team.
• Completes contact notes, documents relevant contacts with or about the individual, and completes monthly summary of client progress and documentation of any other necessary contacts.
• Serves as a liaison between student, home, school, therapist, family service agencies, courts, protective services, doctors and clergy members.

Experience

• High School Diploma
• 2-5 years experience with mentoring children ages 6-18 in a structured behavioral health, rehabilitation or mentoring program

Requirements

• Must have a clean driving record.
• Must have vehicle insured.

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This is a part-time position working on Monday and Friday.

The sonographer works as medical imaging professional who provides clinically relevant information to assist the physician with the diagnosis and treatment of OB patients. The sonographer works as part of a diverse team of OB sonographers skilled in the care of high-risk obstetric patients. This position reports to the clinical manager.

Essential Job Functions of this position include but not limited to:

• Performs high-risk ultrasound studies in accordance with AIUM (American Institute of Ultrasound in Medicine) guidelines.
• Performs nuchal translucency studies in accordance with FMF (Fetal Medicine Foundation) guidelines.
• Maintains ARDMS (The American Registry for Diagnostic Medical Sonography) and FMF (Fetal Medicine Foundation) certifications as required.
• Assists physician in invasive procedures (i.e. CVS, amniocentesis).
• Works as a team member in keeping rooms stocked, and cleaned, and reports problems with equipment as needed.
• Properly disinfect ultrasound probes as needed.
• Properly dispose of biohazardous material as needed.
• Performs charting in Viewpoint in a timely manner
• Efficiently uses Athena and Viewpoint for scheduling and reporting of exams.

Qualifications

Education

• Completion of an Accredited Ultrasound Program.
• Registered in OB/GYN by the ARDMS (New graduate must be registered within 6 months of hire.
• Certification through the FMF in nuchal translucency and nasal bone within 1 year of employment.

Experience

• Experience in high-risk OB ultrasound preferred.

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This position is located at our Woodbrooke Drive Adult Medicine office. You must be able to work shifts between the hours of 6:30am and 7:00pm Monday through Friday. The nurse will provide relevant nursing and support services in a adult medicine primary care office.  They will participate in care team to develop and implement plan of care following Patient Centered Medical Home model. Will provide care for patients with acute, chronic, and/or terminal illnesses.  Within the scope of Maryland Nurse Practice Act, the Registered Nurse or Licensed Practical Nurse may be assigned specific responsibilities for certain direct patient services. Active participation with interdisciplinary teams, committees, program evaluations, research, and education. This position will report directly to the Clinical Manager. This position is a Monday through Friday position working 40 hours per week. Full benefit package included.

Essential Job Functions of this position include but not limited to:

• Provide direct care to patients as assigned and qualified to perform.
• Assess, review, and develop nursing plans to ensure maximum patient outcomes.
• Provide counsel, support, advice, and support to patients and their families.
• Complete all patient charting and ensure all patient records are current and complete.
• Participate in PCMH care team meetings to develop patient care plans and determine education and resource needs of patients.
• Provide patient and/or family education regarding medications, self-management, interventions, goals, and other topics as determined by care team.
• Attend meetings, patient conferences, planning sessions, related to quality assurance, patient care, and other related topics within the clinic.
• Attend seminars and maintain all licensure requirements for continuing education and best practices.
• Participate in quality strategies to evaluate compliance with standards and to identify opportunities to improve patient outcomes.

Qualifications

Education

• Graduation from an accredited nursing program
• Current, relevant state licensure as a Registered Nurse or Licensed Practical Nurse.

 Experience

• Demonstrated success in providing clinical care and nursing support within an organization of comparable pace and complexity.
• Demonstrated success in managing difficult patient/customer situations.
• Significant knowledge of medical practices and procedures within a primary care environment.
• Demonstrated success and experience with direct patient services and the proper knowledge and use of medical devices and equipment.
• Demonstrated success and familiarity with tools, technology, and systems typical found within most progressive health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.)
• Familiarity with Patient Centered Medical Home model’s purpose and goals.
• Acknowledge patients’ rights by maintaining HIPAA guidelines at all times.
• Familiarity with the Patient Centered Medical Home model and the implementation of PCMH in ambulatory care.

Dental Sterilization Aide – Princess Anne, MD

The Dental Sterilization/Clinic Aide is responsible for the cleaning and disinfecting of all dental instruments and maintaining the sterilization equipment. This person is a member of the dental health services team and performs duties and related support according to established policies and protocols of CHC dental department. This position reports to the Dental Clinical Manager. This position is a Monday through Friday position working 40 hours per week. Full benefit package included. This position starts at $16.00 per hour and goes up based upon sterilization experience.

Essential Job Functions of this position include but not limited to:

• Processing of all instruments, used for treatment, from dirty to sterile
• Verifying completion of autoclave/statim cycles – recording equipment #, run # and expiration date on all pouches
• Recording all autoclave/statim runs on Daily Load Log
• Performing daily/weekly spore test on autoclaves/statims (Monday – Thursday)
• Perform all daily/weekly/monthly maintenance on sterilization equipment
• Maintenance of all daily/weekly/monthly sterilization maintenance logs
• Maintain a clean and organized sterilization
• Keeping track of all sterilization supplies, monitoring for expiration dates and submitting orders to Clinical Manager when supplies are needed
• Taking biohazard waste and sharps containers out to the shed weekly/as needed
• Checking the solution in the eyewash station weekly (Monday) for sediment
• Adheres to safety policies by wearing personal protection equipment.
• Follow specific company and OSHA procedures when handling hazardous materials.
• Assist with room turn over – breaking room down after treatment, disinfecting room & basic set-up with disposable items
• Assist with seating patients as needed (obtaining height/weight on peds patients), seating patient in operatory, confirming name & date of birth
• Weekly sterilization of nitrous bag/hoses

 Qualifications

Education

• High school diploma or equivalent

Experience

• Sterilization Experience preferred but not required

Medical Biller – Salisbury MD

The Medical Biller is responsible for the entire process of accurate submittal of claims and collection of charges.  This includes ensuring that all third party claims are submitted on a timely basis with appropriate responses for insurers.  Follow-up of accounts is done consistently.  This position reports to the Billing Manager. This is a Monday through Friday position in office position working 40 hours per week. This is not a remote position.  Full benefit package included. Pay is based upon experience.

Essential Job Functions of this position include but not limited to:

• Submit claims to the appropriate health plans on a daily basis, review all denials for complexity, make corrections and resubmit claims within 30 days of the denial received date.
• Complete claim forms, submit bills and claims, perform quality control procedures on all claim forms and detail bills to ensure accurate billing.
• Contact vendors regarding denials or benefit coverage.
• Verify insurance benefits.
• Responsible for running billing reports.

Qualifications

Education

• High school diploma or equivalent

Experience

• 5 years billing experience preferred.
• Experience and expertise in billing and record keeping.
• Demonstrated experience and significant knowledge of contract insurance, HMO’s, PPO’s, Medicare, etc.
• Demonstrated analytical skills and aptitude for solving problems.
• High level of communication and customer service skills

The Dental Receptionist is the first point of contact for all patients utilizing our facilities for dental care.  They manage the timely and accurate collection of patient information, and function as a resource to all patients/clients.  This position reports to the Dental Manager. This position is a Monday through Friday position working 40 hours per week. Pay is starting at $16.00 per hour and is based upon experience. Full benefit package included.

Essential Job Functions of this position include but not limited to:

• Performs various clerical duties in department.
• Accurately enters information ensuring financial processing.
• Answers patient inquiries about their account information, insurance filing, co-pays, etc. or directs callers to appropriate department.  Collects patient co-pays.
• Schedules visits, tests and procedures as directed.  Prepares requisitions for testing.  Obtains pre-certification authorization.
• Utilizes computers, adding machines, fax machines, phones and other related office equipment in the fulfillment of assigned duties.
• Communicates verbally and/or by writing with staff members, patients and their families.
• Ensures all paperwork required for the registration process is prepared accurately and timely.
• Maintains accurate, thorough filing/scanning of all paperwork. Prepares and maintains medical records as well as all intake/ patient information.
• Participates in meetings and training as required.
• Performs all other duties as assigned.

Qualifications

Education

• High School diploma or equivalent.
• Must be able to speak read, write and understand English.

Experience

• Customer service experience
• Telephone experience (preferred scheduling experience)
• Administrative/office experience
• 1-2 years’ work experience preferred
• High level of communication and customer services skills

POSITION SUMMARY

The Medicare Wellness Nurse will ensure that regularly scheduled preventative care is provided to our Medicare patients that they are entitled to in an effort to improve their overall health functioning. The Medicare Wellness Nurse will schedule and perform Medicare wellness appointments for our patients. They will collaborate with the health care team to ensure the highest level of service is provided. This position will report to the Chief Nursing Officer.

Essential Job Functions of this position include but not limited to:

• Provides annual Medicare wellness visits for HHC patients.
• Assist in pre-visit planning and identify patients who may benefit from an integrated visit with care management/coordination services.
• Is familiar with Medicare requirements and is able to perform within a given scope of practice.
• Will work collaboratively with the care management team and refers patients for care coordination and health coaching when appropriate.
• In collaboration with patient and healthcare team, establishes individualized, objective action steps that are time specific to assist the patient in improving their overall health.
• Provides ongoing support and evaluation of progress toward stated health goals.
• Revises the healthcare plan as needed in collaboration with patient and
• healthcare team.
• Acts as an advocate for patient and helps them to obtain their maximum level of health. Provides education to patients about their specific conditions and needs.
• Involves patient’s family, community, and other natural supports when authorized by patient in an attempt to promote a maximum level of independence.
• Determines the need for and completes appropriate referral processes.
• Maintains EHR documentation and data. Completes all documentation in a timely manner and accurate billing from the provider.
• Participates in regular team and organizational meetings. Participates on
• committees as applicable. Assists in the orientation of new personnel.
• Precepts and mentors other staff members. Promotes a collaborative atmosphere across the organization.
• Participates in Patient Centered Medical Home team meetings and quality
• improvement initiatives.
• Collaborates with the RN Quality Compliance Manager in improving the
• policy/procedures for the Care Coordination program.
• Provides educational opportunities and is a resource person for providers and staff.
• Meets with supervisor regularly to provide patient and staff updates, identify issues, and develop strategies for resolution.
• Develops and maintains relationships across organization. Displays compassion and skill in communication, understanding, and motivating others to reach their highest potential.
• Interacts harmoniously with others and contributes to an overall sense of wellbeing within the office setting. Focuses on the attainment of organizational goals and objectives and displays a commitment to teamwork

 Qualifications

Education

• Graduation from an accredited nursing program
• Bachelor’s degree preferred
• Current, relevant state licensure as a Registered Nurse.  New graduates must complete the state board examination within 90 days of graduation.
• BLS required

 Experience

• Demonstrated success in customer service or working with the general public, preferably in a medical care facility.
• Significant knowledge of medical practices and procedures in a primary care environment.
• Demonstrated success and experience with direct patient services (e.g., phlebotomy) and the proper knowledge and use of medical devices and equipment.
• Familiarity with Patient Centered Medical Home model’s purpose and goals.
• Acknowledge patients’ rights by maintaining HIPAA guidelines at all times.