Chesapeake Health Care

Interpreters – Hispanic and Haitian Creole (All locations)

The interpreter provides medical translation services to non-English speakers. They help patients communicate with medical staff, doctors, and nurses. They ensure the complete understanding of medical information between, doctors, nurses, medical staff, Hispanic, Haitian, and migrant patients. They translate a wide range of medical information that includes medical conditions, treatment options, follow-up appointment details, etc. The Interpreter works as part of the clinical team and is responsible for accurate interpretation services for patients and staff. This position reports to the clinical manager of their site. This position is a Monday through Friday position working 40 hours per week. Full benefit package included.

Essential job functions of this position include but not limited to:

• Accurately interprets for non-English speaking Hispanic and Haitian patients and their family members in all aspects of their visit, with providers, nursing staff, and support staff.
• Accurately translates any written communications from English into Spanish or Creole and assists patients in properly completing necessary paperwork.
• Works closely with providers to contact patients on their behalf, due to language barrier, to ensure understanding of provider’s orders, prescriptions, appointments, lab work, referrals, etc.

 Qualifications

Education

            High school diploma or GED

Experience

• 1 to 2 years experience of interpreting in the medical field preferred

• Competency tested in medical translation

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The medical receptionist is the first point of contact for all patients utilizing our facilities for health care.  They manage the timely and accurate collection of patient information and function as a resource to all patients/clients.  This position reports to the clinical manager. This position is a Monday through Friday position working 40 hours per week. Full benefit package included.

Essential job functions of this position include but not limited to:

• Performs various clerical duties in the department.
• Verifies insurance status.
• Accurately enters information ensuring financial processing.
• Answers patient inquiries about their account information, insurance filing, co-pays, etc., or directs callers to appropriate department.  Collects patient co-pays.
• Schedules visits, tests and procedures as directed.  Prepares requisitions for testing.  Obtains pre-certification authorization.
• Utilize computers, adding machines, fax machines, phones and other related office equipment in the fulfillment of assigned duties.
• Communicate verbally and/or by writing with staff members, patients and their families.
• Participate in patient-centered medical home care team as directed by team leader.
• Ensure all paperwork required for the registration process is prepared accurately and timely.
• Maintain accurate, thorough filing of all paperwork. Prepares and maintains medical records as well as all intake/ patient information.
• Participates in meetings and training as required.

Qualifications

Education

• High School diploma or equivalent.
• Must be able to speak read, write and understand English.

Experience

• Customer service experience
• Telephone experience (preferred scheduling experience)
• Administrative/office experience
• 1-2 years work experience preferred
• High level of communication and customer service skills

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The psychiatric rehabilitation program worker will assist professionals from a wide variety of fields, such as social work, psychology, or rehabilitation, to provide client services, as well as support for families in hopes of improving the social and psychological functioning of clients and their families. The psychiatric rehabilitation program worker is ultimately maximizing the client and family’s well-being and overall functioning. This position will report to the psychiatric rehabilitation program director.

Essential job functions of this position include but not limited to:

Engages in face-to-face contact with clients at a minimum of three times per month for youth and six times per month for adults.

• Interview individuals and family members to compile information on social, educational, criminal, institutional, or drug history and to assess social and emotional capabilities, physical and mental impairments, and financial needs.
• Formulates individual rehabilitation plans based on client’s needs and services to be provided.
• Design mentoring services specific to the individual’s needs such as peer interaction, effective communication, self-help skills, completion of age-appropriate activities of daily living, frustration tolerance, etc.
• Educates individuals or family members regarding behavior modifications, rehabilitation, social adjustments, financial assistance, vocational training, child care or medical care.
• Transport individuals to and from PRP services.
• Advocates for client and family and assists in linkage to community resources.
• Coordination with client’s therapist and medication prescriber to assist in meeting treatment needs as a team.
• Completes contact notes, documents relevant contacts with or about the individual, and completes monthly summary of client progress and documentation of any other necessary contacts.
• Serves as a liaison between student, home, school, therapist, family service agencies, courts, protective services, doctors and clergy members.

Experience

• High School Diploma
• 2-5 years experience with mentoring children ages 6-18 in a structured behavioral health, rehabilitation or mentoring program

Requirements

• Must have a clean driving record.
• Must have vehicle insured.

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RN/LPN – OB/GYN, Salisbury MD.

The nurse will provide relevant nursing and support services in a pediatric primary care office.  They will participate in care team to develop and implement a plan of care following Patient-Centered Medical Home model. Will provide care for patients with acute, chronic, and/or terminal illnesses. Within the scope of Maryland Nurse Practice Act, the Registered Nurse or Licensed Practical Nurse may be assigned specific responsibilities for certain direct patient services. Active participation with interdisciplinary teams, committees, program evaluations, research, and education. This position will report directly to the Clinical Manager. This position is a weekday position working 40 hours per week. Full benefit package included.

Essential job functions of this position include but not limited to:

• Provide direct care to patients as assigned and qualified to perform.
• Assess, review, and develop nursing plans to ensure maximum patient outcomes.
• Provide counsel, support, advice, and support to patients and their families.
• Complete all patient charting and ensure all patient records are current and complete.
• Participate in PCMH care team meetings to develop patient care plans and determine education and resource needs of patients.
• Provide patient and/or family education regarding medications, self-management, interventions, goals, and other topics as determined by care team.
• Attend meetings, patient conferences, planning sessions, related to quality assurance, patient care, and other related topics within the clinic.
• Attend seminars and maintain all licensure requirements for continuing education and best practices.
• Participate in quality strategies to evaluate compliance with standards and to identify opportunities to improve patient outcomes.

Qualifications

Education

• Graduation from an accredited nursing program.
• Current, relevant state licensure as a Registered Nurse or Licensed Practical Nurse.

Experience

• Demonstrated success in providing clinical care and nursing support within an organization of comparable pace and complexity.
• Demonstrated success in managing difficult patient/customer situations.
• Significant knowledge of medical practices and procedures within a primary care environment.
• Demonstrated success and experience with direct patient services and the proper knowledge and use of medical devices and equipment.
• Demonstrated success and familiarity with tools, technology, and systems typical found within most progressive healthcare environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.)
• Familiarity with Patient-Centered Medical Home model’s purpose and goals.
• Acknowledge patients’ rights by maintaining HIPAA guidelines at all times.
• Familiarity with the Patient-Centered Medical Home model and the implementation of PCMH in ambulatory care.

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This is a part-time position working on Monday and Friday.

The sonographer works as medical imaging professional who provides clinically relevant information to assist the physician with the diagnosis and treatment of OB patients. The sonographer works as part of a diverse team of OB sonographers skilled in the care of high-risk obstetric patients. This position reports to the clinical manager.

Essential Job Functions of this position include but not limited to:

• Performs high-risk ultrasound studies in accordance with AIUM (American Institute of Ultrasound in Medicine) guidelines.
• Performs nuchal translucency studies in accordance with FMF (Fetal Medicine Foundation) guidelines.
• Maintains ARDMS (The American Registry for Diagnostic Medical Sonography) and FMF (Fetal Medicine Foundation) certifications as required.
• Assists physician in invasive procedures (i.e. CVS, amniocentesis).
• Works as a team member in keeping rooms stocked, and cleaned, and reports problems with equipment as needed.
• Properly disinfect ultrasound probes as needed.
• Properly dispose of biohazardous material as needed.
• Performs charting in Viewpoint in a timely manner
• Efficiently uses Athena and Viewpoint for scheduling and reporting of exams.

Qualifications

Education

• Completion of an Accredited Ultrasound Program.
• Registered in OB/GYN by the ARDMS (New graduate must be registered within 6 months of hire.
• Certification through the FMF in nuchal translucency and nasal bone within 1 year of employment.

Experience

• Experience in high-risk OB ultrasound preferred.

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The phlebotomist works as part of the clinical team and is responsible for performing accurate specimen collection and processing. This position reports to the Clinical Manager at that site. This position is a Monday through Friday working 40 hours per week. Most be willing to travel to all of our sites in Worcester, Wicomico, and Somerset Counties. Full benefit package included.

Essential Job Functions of this position include but not limited to:

• Collects blood specimens from patients by using finger stick, heel stick and/or venipuncture
• Greets patients, verifies identity of patient and test and instructs them in proper specimen collection methods
• Labels specimens for identification purposes and enters specimen data into computer or paper log for Quest, PRMC, etc.
• Prepares specimens for reference laboratory by using centrifuge to spin blood, if required.
• Knowledgeable about current lab equipment
• Maintains patient information
• Keeps work areas clean and orderly

POSITION REQUIREMENTS

Education

• High school diploma
• Phlebotomy certificate preferred

Experience

• 1 to 3 years experience