Chesapeake Health Care provides comprehensive, patient-centered medical services to residents of Maryland’s Lower Eastern Shore, ensuring accessible, high-quality healthcare for every member of our community — regardless of ability to pay. This page brings together everything you need to navigate your care with us.
Advanced Directives
Learn how to document your healthcare wishes in advance, including living wills and healthcare power of attorney, so your preferences are honored if you are unable to speak for yourself.
After-Hours Coverage & Emergencies
Find out how to reach a provider when our offices are closed and what to do in the event of a medical emergency or urgent care need outside of regular office hours.
Appointments & Patient Access
Review our appointment policies, learn how to schedule or cancel a visit, and find out what to bring to ensure a smooth check-in experience at any of our locations.
Billing Information
Understand your billing statement, accepted insurance plans, and payment options — including our sliding fee discount program for patients who qualify based on income.
Medical Records Release
Request a copy of your medical records or authorize their release to another provider using our records request process and required authorization forms.
Notices of Non-Discrimination
Chesapeake Health Care serves all patients without discrimination. Review our non-discrimination policies and learn how to access language assistance and auxiliary services.
Notice of Privacy
Read our Notice of Privacy Practices to understand how your protected health information is collected, used, and safeguarded in compliance with HIPAA.
Office Policy and New Patient Forms
Access our office policies and downloadable new patient registration forms in English and Spanish. Please complete these forms before your first appointment.
Patient Rights
Learn about your rights as a patient at Chesapeake Health Care, including your right to respectful care, informed consent, privacy, and how to file a complaint or grievance.
Referrals
Find out how our referral process works when you need to see a specialist, and what to expect after your provider submits a referral on your behalf.