We are excited to introduce a cutting-edge solution to enhance patient access and streamline appointment scheduling—our new AI-powered phone scheduling agent, powered by AssortHealth!
This state-of-the-art system is now live at Woodbrooke OB/GYN and Woodbrooke Adult Medicine, allowing patients to schedule, reschedule, confirm, or cancel appointments quickly and easily—without ever waiting on hold.
Why This Matters for Our Patients
We understand that long wait times and voicemail queues have been ongoing frustrations for our patients. With this AI-driven phone system, calls are answered immediately, 24/7, eliminating the need to wait on hold or call back during office hours.
Additionally, the system offers multilingual support, ensuring patients can communicate in their preferred language.
How It Benefits Our Staff
This system doesn’t just improve patient satisfaction—it also enhances efficiency for our teams. By automating routine scheduling tasks, our staff can focus more on direct patient care, reducing administrative burdens and improving workflow.
Additionally, AssortHealth’s technology prioritizes data security and privacy, ensuring that all patient information is protected with top-level security measures.
Try It Out!
The AI scheduling agent is now available at the following locations:
- Woodbrooke OB/GYN – 410-546-2424
- Woodbrooke Adult—410-546-6650
This innovative solution marks a significant step forward in our commitment to providing the best possible patient experience. By leveraging AI technology, we are making healthcare more accessible, efficient, and patient-focused.
For any questions or feedback about the new scheduling system, please reach out to Josh Boston, Chief Operations Officer at [email protected].
